These Terms of Use, hereinafter referred to as "Terms and Conditions" or "T&C" or "Terms" or "Agreement," along with any other Policy or Statement or Information that may be placed on this website, hereinafter referred to as "Company" or “Website” or “We” or “Us,” as modified or amended from time to time, are a binding contract between the company and you, hereinafter referred to as "You" or "User" or "Your" or "Buyer" or "Customer."

If you visit, use, or shop at the site or any future site operated by us, you accept these Terms and Conditions. In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third-party vendors, whether or not included in the site, you also will be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.

By subscribing to or using any of our products or services, you agree that you have read, understood, and are bound by the Terms and Conditions, regardless of how you subscribe to or use our products or services. If you do not want to be bound by the terms, you must not subscribe to or use our services.

If returning an item, you will be responsible for the shipment, all related costs, and risks related to the return shipment.

Items may be returned up to 14 days from receiving the order.we accept returns in case of following scenario.

* If wrong item is delivered instead of the actual item ordered.

We only accept resalable items in its original packaging with the tags attached and in the same state as received, unused and undamaged.

• Goods once sold cannot be taken back/ exchanged.
• Goods remain the property of Jafree Traders limited unless and Untill fully Paid.
• Jafree Traders Limited is not responsible for any damages caused while transportation of goods.
• No warranty on electrical products and goods.

Jafree Traders Limited will not Assume any Liability arising from the sale of products including Value Added tax (VAT) and other taxes. Its the responsibility of the shopper to register, declare and Remit all required taxes in Accordance with the Kenyan Laws

We ship worldwide with free shipping for Order above KSH 25,000 within the Nairobi.

We ship Monday through Friday, excluding select holidays. Once your order is processed and shipped out, we will notify you by email.

The following information is the estimated time frame you should receive your order after it has been shipped:

• International: 8-15 business days
• Local Shipping: 2-3 Working Days

Deliveries to countries outside the KENYA may incure duties, taxes, or charges that are not included in the total price displayed. To avoid unforeseen charges, we recommend contacting your local customs office for information on fees before placing your order.

The owners and operators of this website take the protection of your data very seriously. We treat your data confidentially and according to the legal data protection regulations and this privacy policy.

The use of our website is usually possible without providing personal data. Personal data, such as your email addresses, is always provided to us voluntarily and only when you subscribe to our newsletter. Other personal data, including your name and address, is only required if you are ordering goods.

An external, PCI-compliant payment gateway (Paystack,Pesapal, Equity bank) handles all credit card payment transactions.

We implement a variety of security measures when a user places an order, and all transactions are processed through a gateway provider and are not stored or processed on our servers.

The owners and operators of this website take the protection of your data very seriously. We treat your data confidentially and according to the legal data protection regulations and this privacy policy. Besides, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

In the Event of dispute arising from a transaction on Jafree Traders Website, we will try to resolve the matter at our level best in accordance to the Companies Policies.

In the case of any other arising dispute, Kindly contact us through this number: +254 751 282 894 or Email us directly at: jafreetraderltd@gmail.com 

If you send inquiries to us via the contact form, your data entered into the contact form, including the stated contact data, is stored for the purpose of dealing with your inquiry and in case of additional inquiries. That data will not be passed on without your permission.

If you want to receive our newsletter, we simply need your email address. No other data is necessary. We use your address exclusively for sending the requested information and don't share it with any parties.

Permission to store the email address, as well as the use of it for sending the newsletter, can be withdrawn at any time via the "Unsubscribe" link within the newsletter.